Frequently asked questions

Hair

How do I book an appointment?


To book your private appointment please go to the 'book now' button and it will take you striaght to the bookings page. Alternativtly click this link book appointment.




Do I need to book a consultation?


Yes! Especially if you are a new client. It is an opportunity for you ask any questions that you may have, and if you have any concerns regarding the fitting process. The technician will go over prices, maintenance with you which will help you to decide if this is the right service for you. It also gives you the opportunity to meet the technician beforehand.




How much do you charge for your services?


You can find my prices on my price list page. Please click here for prices.




Can I bring my own hair extensions?


Yes! This is perfectly fine as long as you bring quality hair that is easy to work with.




Do you provide the hair?


Yes! Hair can be provided, depending on the texture that maybe required. If there is non in stock online then please contact the salon for more information. Contact Monica here.




Do I need to pay a deposit?


A deposit of £30 is required to secure any services. During a consultation if hair needs to be ordered, full amount for the hair will be paid as a non refundable depsot to secure your appointment. Payment method accpted: Cash Card Payment PayPal Banks Trasnfer




Do you offer walk-ins?


The salon is run by appointment only. Clients must book their appointment in advanced, walkins will have to book for a future appointment.




Where are you located?


The salon is located in the area of Wimbledon, the nearest station is Colliers Wood Underground approximatley 7 mins walk. Full address: Unit 9 The Long Shop Watermill Way Merton Abbey Mills SW19 2RD




What are hair extensions?


Hair extensions come in many forms of texture, length, colour and method. Hair extensions help you to transform you look in hours, they add length and volume as well as making you look and feel fabolous. Our hair is 100% human hair that enables you to colour, straighthen and curl. They can last for up to a year or more depending on aftercare. You can see more in depth about our different techniques here.




What does the service include?


The service includes firslty, a consultation followed by a private install service then followed by regular maintenance appointments to help with the up keep of the hair extensions.




What payment methods do you accept?


Hair 2 The Throne accepts - Cash - Card payments - Paypal (online deposits only) - Banks Transfer








Do you relax hair?


Unfortunatley, relaxing is not a service we provide.




Do you install single plaits?


Unfortunately, single plaits is not a service we offer.




Do you colour hair?


Unfortunatley, we do not colour hair. We are able to help colour match and find a suitable match to your natural hair. We can also try helping by sourcing the hair for you.




How do I order hair from you?


During the consultation the technician will help choose the correct hair match for you. A full payment will be required for the hair extensions to secure your booking. This payment in non refundable. You can also order from our online store via the website here




What if I buy the hair extensions and change my mind?


You can change your mind and cancel your fitting, however payment for the hair extensions are non refundable as they were orderd specifically for you. The hair extensions will be yours to keep if and when you decide to reschedule a future appointment. If they were bought online a refund will only be given if they arrived damaged and left in its original packaging unworn.




Do you offer home visits?


Yes at a premium rate starting at £50.





Hair Type

Wat is the minimum length that my hair should be if I want hair extensions?


Your natural hair should be at least 8" long to apply hair extensions.




Should I colour my hair before my consultation?


It is recommended that you attend your consultation with the colour shade you would want as the end result. This will help with the colour matching process.




What hair types do you service?


Hair 2 The Throne welcomes all haor types, Afro Carribean and European hair. If you are still not sure then please book a consultation with the salon, click here.




I have alopecia, can I wear hair extensions?


We do not recommend hair extensions for anyone suffering from alopecia or haor loss. We will be launching a new service ver soon for hair loss sufferers that can have long and fuller hair. Stay tuned!





Process

Should I wash my hair before the appointment?


Please arrive to your apppointment with washed, clean hair, dry hair. The salon have the right to refuse the service if this is not adhered to.




How soon after my consultation can I install the hair?


We would advise that you would wait a minimum of 5 working days, just so that we can prepare the hair extensions in time for your fitting. If we are low in stock we will have to pre order the hair for you the day of your consultation. Please allow a minimum of 5 working days.




How long does an install take?


appointments can take approximately 2-3.5 hours long depending on the service required.




Will the install hurt?


They will not hurt or feel uncomfortable. Throughout the servie we will always ask how they feel once applied. If they feel uncomfortable, we will adjust where possible.




How often will I need a maintenance?


During your consultation and appointment, you will be told of how the maintenance process will work. All services have a different maintenance regime.




I installed my hair somehere else, can I still book with you?


Yes of course! You are more than wlecome to book with us, however depending on how the previous work has been carried out, an extra fee may be applied.




How do I remove my hair extensions?


To remove your extensions, please book online here. We would strongly advise that you have your extensions taken out by a professional. Please avoid taking them out yourself as this could lead to damaging your natural hair.




I am apprehensive aboiut salons & don't like to talk much. Do we need to talk throughout the service?


Not at all! I have a 'Silent Service' you can request. Once your booking is confirmed you can let us know if you would prefer this service.




Will there be refreshments?


Yes! Once your appointment is confirmed, we will send you a Sip 'N' Snack menu to select from. All complimentary (FREE of charge)




Is there WIFI?


Yes! Its FREE




Can I bring a plus 1?


Due to the space of the studio, Hair 2 The Throne can only accomodate 1 client at a time. This also includes no children please.





Lifestyle

How should I sleep with my extensions?


We sould recommend using our luxury sleep bonnets that is available at our online store. Click here to purchase. Our luxury bonnets will help keep your crown in place, as well as keep your locs frizz free and moisturised whilst you sleep.




How do I maintain my hair at home?


We will always advise you during your appointment with how to care for your hair at home.